I had Vic and the Waterless Turf team lay Tiger Turf Diamond Pro turf to my backyard. When Vic came over for the estimate he made a great presentation. He took his time and explained the process from head to tail. He took measurements and gave me a written estimate on the spot without the hard sell. He even showed me his contractors license, insurance/bond information without me even asking. In the end Waterless Turf was not the lowest bid for my yard, but I felt most comfortable with Waterless Turf. I would use them again and recommend them to friends and family.